• Emergency No.: Ambala-Kurukshetra : 1800-180-8999, Kolhapur : +91-9422011021
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DOMESTIC FAQ

1. What is Piped Natural Gas (PNG ) ?

PNG is mainly methane( CH4 )with a small percentage of other higher hydrocarbons. The ratio of carbon to hydrogen is least in methane and hence it burns almost completely making it the cleanest fuel. It is procured from the oil / gas wells and transported through a network of pipelines across the country.

2. Is there any storage space required for gas inside the society premises?

The Gas is transmitted via the Pipeline laid by HOGPL. Hence no storage space is required for storage inside the premises.

3. Is the supply of PNG regular?

An un-interrupted supply at a constant pressure is assured through PNG because, The pipeline distribution network is based on an on-line supply system that consists of safety valves and regulators that control and monitor the gas supply and pressure, and assist in identifying system leaks.

4. Who owns and responsible for laying the pipeline in PNG Supply?

Digging, pipe laying and resurfacing of the trench inside the society is fully HOGPL’s responsibility. But In case of damage to the equipment installed at customer’s premises by the customer, applicable charges shall be recovered before replacement/rectification from the customer only.

5. What is Billing Cycle ?

Billing cycle is bi – monthly

6. What are the various Bill payment Mode ?

Cheques , ECS , Banks , Card Payment

7. Is PNG is Safe ?

Natural Gas is lighter than air. Therefore, in case of a leak, it just rises & disperses into air given adequate ventilation.
Auto Ignition Temperature of NG is 542°C. Hence it can not ignite easily at low temperature.

8. What are Benefits of PNG over LPG ?

 

PNG

LPG

Safety

Being lighter than air escapes to atmosphere in case of leakage.

Many instances of cylinder blast causing fatal accidents and damaging human life & property

Adulteration

No possibility of adulteration

Adulteration possible

Pilferage

No possibility of theft

Chances of short weight cylinder delivery

Quantity loss

Only Pay for gas entirely used as per meter. No loss.

loss of gas left out at bottom of the cylinder specially during winter.

Convenience

24×7 Uninterrupted supply. No tension of booking for refill.

Headache of booking cylinders. Fear of cylinder getting emptied in odd hours.

Payment

Post-paid

Prepaid

Gallery

HPOILGAS

Emergency No.
Ambala-Kurukshetra
1800-180-8999

Kolhapur
+91-9422011021

Customer Support Email ID
Ambala-Kurukshetra :
customersupport.ak@hpoilgas.in
Kolhapur :
customersupport.kolhapur@hpoilgas.in

Customer Care No.
Ambala-Kurukshetra
1800-180-8999

Kolhapur
0231-2950128

Registered Address
Marathon Futurex,
10th Floor, N.M. Joshi Marg,
Lower Parel (East),
Mumbai - 400013,
Maharashtra

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